Self Diagnosis Steps

Try self diagnosis steps before submitting your dead laptop for repair.
Many times we have noticed that because of minor thing your laptop doesn't start up.


When you plug in the power adapter and press on the power button, there is no signs of life at all. The laptop will not make usual noises, LEDs will not light up, the fan will not spin, the screen is blank and black, etc… In short, the laptop is dead.

What you can do in this case?

  1. Make sure the wall outlet is working and the laptop DC adapter is getting power from the outlet. Try another wall outlet.
  2. Test the laptop DC power adapter, make sure the adapter LED light up and power cable from your outlet is connected properly OR If you have another adapter with you before plugin make sure the voltage output on your another adapter has to be exactly the same as on the original adapter. The amperage on the another adapter could be the same or higher.
  3. Let’s say the adapter is fine. In this case unplug the power adapter from the laptop, remove the battery, wait for 1-2 minutes, plug in the adapter and try turning on the laptop again.
Once you tried the above steps and your laptop doesn't turn up, you can have a shot conversation with our technician on our Phone line 022 65245738 or write to us we will guide you about further process. 

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